I have subscribed, but my account still has a watermark?

If you have subscribed to the Livestream Pro version, and are still seeing a watermark output, please close and re-open Cre8 and refresh your Quicklink Manager portal.

This also may be as a result of the propagation of your subscription. After completing your subscription purchase, please allow up to one hour for your subscription to apply to your account.

If this issue still persists after refreshing and waiting for your account to propagate, it is likely an issue with the billing email address used when subscribing to the Livestream Pro or Broadcast Pro versions.

To confirm this, please check that the email address used within the Quicklink Manager matches the email address used to subscribe through 2Checkout. If these two email addresses do not match, please email the Quicklink Sales team who will be on hand to resolve.

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