Managing the settings of a contributor on a laptop/PC device

From the Quicklink Manager Portal, you can adjust various settings of the available users.

 

Click the COG.png icon on a desktop/laptop user to open the settings window. 

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From here you can adjust their input audio/video device, audio gain, output audio device, audio mode and select their video input resolution.

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When using Google Chrome browser on a laptop, there are 3 audio modes available as follows:

  • 2 Channel: uses both channels 1 and 2
  • Echo Cancellation: uses 1 channel with echo cancellation
  • Lazy IFB: uses channel 1 or uses channel 2 when IFB is activated

Under Video Input “AudioOnly” is available for contributors without a Webcam/Video source.

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If Lazy IFB is selected, an IFB button will appear on the contributor’s screen. When this button is held or the space bar is pressed, the contributor is able to communicate with the operator of the Quicklink Manager using channel 2. When IFB is active, the button will turn green.

For guest accounts, a Remove Guest option will appear to remove a guest from your Quicklink Manager. To remove a guest, select the true option and close the popup.

The View Preview button will allow you to preview the incoming video and audio from the contributor. You will also be able to talk back to your contributor through the preview popup by unmuting the audio input icon.

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